Tutorials

Step-by-step guides that walk you through common workflows and use cases in Gravity Rail.

Available Tutorials

Getting Started

• Build Your First Workflow — Appointment Reminder — Create an automated appointment reminder system that sends SMS reminders and handles confirmations, rescheduling, and cancellations through AI-powered conversation.

Data Collection & Forms

• Create a Conversational Form — Patient Intake — Build an AI-powered patient intake workflow that collects demographic, insurance, and medical history information through natural conversation.

Knowledge & RAG

• Set Up a Knowledge Base — FAQ Assistant with RAG — Build an AI assistant that answers questions by searching your organization's documents, policies, and FAQs using retrieval-augmented generation.
• Build an AI-Powered Knowledge Base from Your Document Library — Upload a document library, enable semantic indexing, and configure your AI agent to search and reference the content during conversations.

Integrations

• Connect athenahealth (athenaOne) — Connect your athenahealth practice so AI agents can view a linked member's chart, book and manage appointments, check insurance eligibility, and write outreach notes back to athenaOne.
• Connect to Your EHR — Build an MCP Server — Integrate your AI workflows with Epic, Cerner, or other EHR systems by building and connecting an MCP server.

Clinical Workflows

• Risk Assessment & Escalation — PHQ-9 Screening — Build a clinical screening workflow that administers the PHQ-9 depression questionnaire, scores responses, and routes to appropriate care based on severity.

Voice & Phone

• Voice Call Assistant — Phone-Based Receptionist — Build an AI-powered phone receptionist that answers calls, routes inquiries, books appointments, and handles after-hours messaging.

Email & Outreach

• Send an HTML Email Campaign with AI-Powered Reply Handling — Build a complete email campaign that sends personalized HTML emails and automatically handles replies with an AI-powered workflow.