Interface: ChatNoteFollowUpConfig

Defined in: packages/sdk/src/types/generated/sync.ts:18

Open follow-up task created when a logged call was escalated.

onDispositions matches against the call's product termination reason (see lib.voice.phone_call_disposition): "handoff" and "forward" are the two ways a call reaches a human. The follow-up is created in addition to the completed activity log, with an open status and a due date dueInDays from the call date.

Properties

dueInDays?

optional dueInDays: number

Defined in: packages/sdk/src/types/generated/sync.ts:24

Minimum

0

Maximum

30

---

onDispositions?

optional onDispositions: string[]

Defined in: packages/sdk/src/types/generated/sync.ts:25

---

subjectTemplate?

optional subjectTemplate: string

Defined in: packages/sdk/src/types/generated/sync.ts:19